To empower public sector organisations across the UK and Ireland in their digital transformation journey towards delivering innovative, citizen-centric solutions that enhance operational efficiency, reduce costs, and improve employee engagement, enabling better services for citizens in a digital-first world.
Our purpose
We have 25+ years experience of successful Digital Transformation in the Public Sector, working with some of the most highly regulated organisations across the UK and Ireland, including Department and Ministry of Justice, Home Office, Dept of Agriculture, Dept of Finance and Personnel and Irish Department of Justice.
Solutions delivered included Case Management, Complex Process Management, Complaint Management, Application Modernisation. Technology implemented included Workflow Management, Business Process Management, Robotic Process Automation, Mobile Applications, Geographic Information Systems and Artificial Intelligence
We have helped shape new innovative digital solutions for the public sector to meet modern challenges of government. Delivered large BPM and efficiency-driving initiatives across the public sector.
We have developed business strategies, business cases, built teams and organsations, developed marketing strategies and implemented large-scale change management programmes. Worked on opportunities ranging from £150k - £20m.
Who we have worked with
1
Digital Transformation
& Digital Innovation
Digital Transformation enables organisations to improve customer services, increase operational efficiencies, reduce costs and enable employee engagement.
A key fundamental element of successful Digital Transformation is continuous innovation – Digital Transformation is not a one-off project – it requires a organisation culture of continuous improvement and ongoing change.
A Digital Innovation System provides the bedrock for successful Digital Transformation. Continuous Innovation is one of 6 key pillars for a Digital Transformation Strategy.
​8 Principles of Digital Innovation (ISO 56001)
Eight principles form the foundation for managing innovation activities in organisations. They are embedded in the innovation management system developed by ISO.
Adaptability
Realisation
of value
Strategic
direction
Exploiting
insights
Future-focused
leader
Culture
Managing
uncertainty
Systems
approach
6 Key Pillars
Any Digital Transformation Strategy will be tailored to the specific individual requirements of any organisation. Our Strategy Framework encompass 6 key pillars:
Customer-centric Service
Providing online services with a user experience, which is accurate, easy to use and presents a professional image of the organisation
Improve Operational Efficiency
Providing robust systems, which improve efficiencies and reduce administration costs. Routine tasks must be automated and business processes streamlined where possible.
Maximise Staff Effectiveness
Ensure internal staff are provided with the tools to do their work effectively and effectively in a collaborative manner.
Increase Value for Money
Reducing operational costs through business process efficiencies and also reducing the cost of the IT support
Continuous Innovation
Digital Transformation isn’t a one-off project, it needs to be an ongoing process, embedded in an organisation’s culture.
Ensure Compliance and Risk Reduction
Ensuring services are compliant with all legal requirements and also the needs of all stakeholders.
2
Sales Strategy &
Bid Management
New Sales are key to organisational growth. A clear coherent sales strategy will ensure that a pipeline of new sales opportunities is built, and the organisation is equipped compete successfully for these.
Key to winning new sales, particularly in the Public Sector, is the quality of the underlying sales proposal or bid. High Quality Bid Management ensures every proposal is compelling and presents the best image of the company bidding.
Sales Strategy Development
-Market Identification & Refinement
-Market Drivers
-Sales Proposition Development
-Market Strategy
-Marketing Plans
-Sales Plans
Why us?
Over a seven year period with Version 1, Nigel provided a Market-Entry Strategy for the UK Public Sector and provided a key role in the development of that sector from a standing start to become a £50+m turnover core division of the company. He personally led the sales / bid management process on > £75m of new contracts.
Nigel was responsible for the IT Services Division of Equiniti ICS which provides customised software solutions and outsourced managed services to public sector organisations throughout the UK. Nigel led the strategy and business development of this division as it grew from a small team to an £11m turnover business with 140 staff. Key to this success was Nigel’s technical leadership in the development of innovative solution propositions which addressed the business needs of public sector organisations.